The Power of Leveraging Influencers

by Dawn Maddux

Influencer marketing has become one of the most popular strategies for exponentially building your company's public image, as well as trust and loyalty with your customers. Influencers are individuals who have built themselves a large following on social media, and this following can be influenced the opinions and behaviors of said influencer. When looking for the right influencer to leverage your company into a spotlight, make sure you're seeking out the ones who have genuine engagement, and trust with their audience. 

When you begin working with influencers, it's super crucial to choose those who already align with your brand values, and the target audience you're trying to reach. Authenticity is a huge key factor in influencer marketing, and customers can quickly spot and reject those inauthentic or forced endorsements.

To leverage the platform and opinions of these influencers authentically, you should consider the following:

1. Research and identify those influencers who already consistently align with your brand values and your target audience. Keep an eye out for influencers who genuinely use, enjoy, and believe in your products or services.

2. Establish genuine relationships with these influencers. Engaging with them on their social media via your brands social media, commenting on their posts, and sharing their content is a great way to cross promote, and support the influencer. Building this important relationship based on mutual trust and respect is a must-have for cultivating authentic influencer partnerships.

3. Give influencers creative freedom. Allowing them to create content that resonates with their audience and stays totally true to their personal brand is super important. Influencers already know their audience best, so it's wise for you to trust their expertise.

By making sure that you're working with influencers authentically, you can really tap into their credibility, reach, and engagement to build pure trust and total loyalty with their audience. Choosing the authentic influencer partnerships can lead to genuine increased brand awareness, continued customer engagement, and exciting new opportunities to get involved with the community who you want to become your customer base. Doing giveaways with creators, supporting them in their creativity, and overall focusing on genuine connection will be the key to these fundamental relationships.

The Role of Influencers in Building Trust and Loyalty

Social proof is a legitimate psychological phenomenon where people will look to others' actions and opinions, in order to guide their own behavior. By showcasing this social proof, through geniune opinions and interactions, businesses can instantly boost trust and credibility! And these customers are much more likely to trust the opinions and experiences of others.

Testimonials are a tried and true, as well as super powerful form of social proof. They provide your target audience and beyong with evidence that your brand truly delivers on its promises and has repeat, satisfied customers. Testimonials are the types of reviews that can take the form of written quotes, video interviews, or even case studies. The type of testimonials you'll be looking for from influencers really depends on what their strongest creative connection with their audience is.

To build trust through social proof and testimonials, consider the following:

1. Collect your testimonials from satisfied customers, or incentivize them to create their own. This could be through giveaways, store credit, or even just a repost on social media. Reach out to your loyal customer base, whether it's on email or instagram, etc., and ask them to share their personal experiences with your product. You'll want to make sure you make it easy for them to provide these testimonials by offering some templates or even guiding questions.

2. Display these testimonials prominently on your website, on your landing pages, and of course your marketing materials. Use, (with consent) real names and photos whenever is possible to really enhance the energy of authenticity and real life connection.

3. Incorporate some video testimonials for even more added impact. Seeing and hearing real-life customers share their experiences will create a stronger, much more emotional connection and build that trust you're looking for.

By showcasing and highlighting these important social proofs and testimonials, you will provide the evidence to your customer base, and even your investors, that your brand is trustworthy, socially relevant, and reliable. This sets you up to overcome customer skepticism, as well as any competition, and encourages your new and old customers to choose your product over your competitors.

 

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Dawn Maddux

License Partner | Global Private Office Advisor

+1(406) 550-4131

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